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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rebekah Heitzer

January 24, 2025

5  out of  5
rating by Rebekah Heitzer
"My family and I have been with state farm for years, specifically this office. Kathy is absolutely hands down such a knowledgeable, helpful and kind staff member to work with. She has THE most calming presence and ALWAYS goes above and beyond for you. Impeccable individual. Sarah and Laura are more recent in years to me but have certainly lived up to a high standard. They are helpful, informative and personable. Great office to work with and definitely the type of people you want backing you in your corner. Excellent insurance as well."
We responded:
"You are the BEST! Thank you for these sweet sweet words! We love being here to serve you and your family! "
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Bee Y

January 20, 2025

5  out of  5
rating by Bee Y
"Sarah Thompson, Kathy, and the rest of her team does a wonderful job of answering my questions and helping me to find the correct insurance coverage. Sarah and her team are friendly, knowledgeable, and helpful. I highly recommend Sarah for all your insurance needs."
We responded:
"Thank you so much for the sweet words!! We love being here to serve you! "
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Michelle Meadway

January 17, 2025

5  out of  5
rating by Michelle Meadway
"I had the recently had the pleasure of working with Laura. She went above and beyond to find the best coverage and price that I could handle. I would highly recommend Laura if looking for an insurance agent. Thank you Laura"
We responded:
"Laura is the VERY best!! We are so blessed she's on our team and that you are apart of our agency family, too! "
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Sharon B

January 17, 2025

5  out of  5
rating by Sharon B
"Excellent service and savings."
We responded:
"Thank you!! "
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Doug Woodman

January 7, 2025

5  out of  5
rating by Doug Woodman
"I had a great experience at Sarah Thompson State Farm. I was in the need for cutting insurance costs. Having 2 homes and 2 rental properties and 3 autos. My insurance costs had really gotten out of control. Laura Mallery Ray at the State Farm office was outstanding and knowledgeable when I expressed my needs.We sat down and slowly bundled everything together to make sure I was getting the bang for my dollar. I really felt comfortable that Laura took her time and didn't rush me. Ultimately, I chose State Farm over my former company Allstate due to almost saving $800 dollars per month for better coverage. If your insurance costs have gotten out of hand take the time to contact Sarah or Laura at Sarah Thompson State Farm."
We responded:
"Thank you so much, Doug!! It was truly our pleasure working with you for your comparisons, and our whole team looks forward to continuing our relationship for hopefully years to come! "
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Rich Thomas

November 18, 2024

5  out of  5
rating by Rich Thomas
"Laura is great she really helped me out today."
We responded:
"Thank you for sharing!! We appreciate you! "
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Stacys Channel

November 15, 2024

5  out of  5
rating by Stacys Channel
"My experience was good and Laura treated me with respect and kindness."
We responded:
"Thank you for recognizing Laura! We think she's the best too!! "
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Anthony Shadler

November 8, 2024

5  out of  5
rating by Anthony Shadler
"Was easy to make arrangements and great pricing definitely recommend"
We responded:
"Thank you so much for sharing, Anthony!! "
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Mary Chemski

October 30, 2024

5  out of  5
rating by Mary Chemski
"I needed to look into all my insurance coverage prompted by buying a new car. I took 2 vehicles off my policy and put 1 new one on and the coverage was going to be more than what I was paying at the time. This made me want to check out my auto and home insurances ( my home and 3 rentals). With the exact same coverage (actually lesser deductibles on the auto policy), I am saving over $4600 a year by switching to Statefarm!!!"
We responded:
"and we are so glad we were here to help you save, Mary!! It's been our pleasure and we look forward to a long relationship of helping you with your insurance needs! "
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Jeff Rhodes

October 24, 2024

5  out of  5
rating by Jeff Rhodes
"Laura and Sarah are great!! Very friendly, quick to respond and always supportive. I highly recommend these ladies! Nicole R."
We responded:
"Thank you so much for the sweet words and the kind recommendation! We appreciate you!! "
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Joanne Cline

October 1, 2024

5  out of  5
rating by Joanne Cline
"Treated me with such kindness and understanding about my financial situation."
We responded:
"We are glad we could be here! "
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Jackie Lowry

September 27, 2024

5  out of  5
rating by Jackie Lowry
"Excellent service!! Kind and very knowledgeable. Thank you Laura!! So glad to stop in and make the switch with my auto and renters insurance. You are a "Great Neighbor" advocate. Nice meeting Kathy as well. Keep up the great work ladies!!"
We responded:
"Thank you for the kind words, Jackie!! We are so glad you stopped in too! "
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Vincent Mackell

September 25, 2024

5  out of  5
rating by Vincent Mackell
"Laura and Kathy are wonderful to work with. Very knowledgeable, great communication, excellent at what they do!"
We responded:
"Thank you for sharing!! We agree that our agency is great because of them! "
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Taryn Kramer

September 10, 2024

5  out of  5
rating by Taryn Kramer
"I love working with Sarah and her team! They are always so helpful when I have questions or need help with my insurance."
We responded:
"Thank you so much for sharing! We love working with you, too! "
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Moe Kaye

September 10, 2024

5  out of  5
rating by Moe Kaye
"Great communication. Easy to get rates and coverage imformation from Sarah and her staff."
We responded:
"Thanks, Moe!! We love working with you too! "
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Teresa Roach

September 5, 2024

5  out of  5
rating by Teresa Roach
"I called to get a quote for our new home's insurance and was assisted by Laura. She was so friendly, helpful, and easy to work with! She answered all my questions, including the ones I didn't know I had, and was very easy to get in touch with as we completed the process. I had spent hours on the phone with other insurance companies and gotten quotes that were several hundred dollars more than the one Laura got me, so my only regret was that I didn't call this office sooner!"
We responded:
"Thank you for the kind words, Teresa! We are so glad we could help - and Laura is the best!! "
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Carole Love

August 29, 2024

5  out of  5
rating by Carole Love
"Kathy has assisted me with Auto and Home insurance. She was very helpful and pleasant to work with .. Stop in and see Kathy and Taffy !!"
We responded:
"Carole, your review made us chuckle! Thank you! and we can't agree more, stop and see Kathy and Taffy!!! "
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David Sartoris

August 24, 2024

5  out of  5
rating by David Sartoris
"Laura was probably one of the nicest people I've ever dealt with. Very easy to talk to and not a high pressure agent. She explained everything in detail and was there whenever I had questions. Excellent agency. ☆☆☆☆☆"
We responded:
"Laura is the best!! We are blessed that she is with us to make the process as you experienced!! Thank you for sharing! "
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Abbey Schwartz

August 21, 2024

5  out of  5
rating by Abbey Schwartz
"Everyone at the office is so kind and helpful! They helped cut my policy down tremendously and are great with communication. I highly recommend!"
We responded:
"Thank you so much for sharing, Abbey! We appreciate you!! "
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Joy hancock

August 20, 2024

5  out of  5
rating by Joy hancock
"This State Farm agency is the best I have ever had the pleasure of working with. When I moved to Pennsylvania I wanted a local agency. Most important, I wanted an agency that knew and cared about their clients. I realized very quickly that Kathy, at this agency was the person I wanted to deal with. She never fails to call back in a timely manner, answers all of my questions and has helped us choose not only our car insurance but also our homeowners. This is saving us money on our car insurance. I would highly recommend Kathy and this State Farm agency. Everyone that we have spoken to is always helpful and has a can do attitude."
We responded:
"Thank you so much for those kind words, Joy!! Kathy is an absolute gem!! And our entire agency team takes great pride is helping however we can! Thank you for your trust and confidence! "
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Joseph w Deantonio

August 16, 2024

5  out of  5
rating by Joseph w Deantonio
"Agent was very professional and extremely helpful. I was very pleased with the way everything was handled. I would recommend this agency to anyone looking for insurance!"
We responded:
"Thank you so much for sharing your experience with us! We are so glad we could help!! "
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Cynthia Lucente

August 16, 2024

5  out of  5
rating by Cynthia Lucente
"We went to Sarah at State Farm for a complete insurance makeover. She and her staff investigated all our policies and in a few days we had the complete package with the same or better coverage and the money we saved was amazing. As there always is, there were a few bumps along our pathway to great coverage, but Sarah was always there to smooth things out. Most of the time she fixed things before we knew there was an issue. We now have great coverage, tremendous service and more cash in our pockets thanks to Sarah. Frank and Cindy Lucente"
We responded:
"Thank you for sharing!!! We promise to always be here to help however we can!! "
Profile photo of Tim Young

Tim Young

August 1, 2024

5  out of  5
rating by Tim Young
"We are new customers of State Farm because of the great service provided by Laura Mallery Ray at the State Farm office in Latrobe. (Agent Sarah Kovach Thompson) It took less than an hour to receive quotes during my initial contact and she had immediate answers to my questions. She held my hand walking through all the details of the policies. I started just pricing out auto insurance but ended up switching over our home and motorcycle insurance to State Farm as well. The prices were very competitive but most importantly, the service given by Laura was top notch! Looking forward to a long relationship with State Farm."
We responded:
"Thank you for recognizing Laura, Tim!! We are so excited to have you with us, and we are also looking forward to that long relationship! "
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B S

July 25, 2024

5  out of  5
rating by B S
"I recently moved from California to Pennsylvania and Kathy at Sara Thompson’s State Farm office in Latrobe couldn’t have made my vehicle insurance transition more seamless. Kathy expedited paperwork and provided excellent customer service. Highly recommend them if you’re looking to change insurance companies."
We responded:
"Thank you for sharing your experience! We are blessed to be serving your insurance needs now! "
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Desiree Jasper

July 11, 2024

5  out of  5
rating by Desiree Jasper
"Kathy at this State Farm office is always top notch she goes above and beyond for her clients"
We responded:
"Desi, we can't agree more! Thank you for recognizing her! "