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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Desiree Jasper

July 11, 2024

5  out of  5 rating by Desiree Jasper
"Kathy at this State Farm office is always top notch she goes above and beyond for her clients"
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Heather Velasquez

July 10, 2024

5  out of  5 rating by Heather Velasquez
"I just started a new auto policy with Sarah Thompson/State Farm and was very pleased with my experience. I worked with Laura to get things set up, and she was very helpful and knowledgeable about the process, along with tips for registering my vehicle in PA from out of state. She definitely went above and beyond, and the whole staff has been kind and friendly since then. If you are looking for car insurance (or other insurance policies!) and are looking for somewhere with that personal and friendly vibe, I highly recommend their agency."
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Richard Fox

June 25, 2024

5  out of  5 rating by Richard Fox
"Great customer service. Sarah did a great job explaining everything and I also got a cheaper rate. Thank You Sarah"
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Katerina Teroerde

June 24, 2024

5  out of  5 rating by Katerina Teroerde
"Laura was extremely helpful and very kind. I’m very happy with my new, way more economical, insurance policies and her professionalism. She went way beyond my expectations to ensure everything worked out in the short time we had and arranged the most economical policies for my family. The best experience I have ever had arranging homeowner and auto insurances."
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Jayden Moffa

June 21, 2024

5  out of  5 rating by Jayden Moffa
"We worked with Laura for our first visit switching to State Farm from another provider. Easy to work with and explained everything and what it means very easily for us to understand! We are so happy we switched!"
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Alex Lakin

June 20, 2024

5  out of  5 rating by Alex Lakin
"Highly recommend. Everyone there is amazing. Got me a great rate for car and home insurance."
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salana Johnson

June 19, 2024

5  out of  5 rating by salana Johnson
"Sarah’s office is awesome to work with! Very nice and helpful. Highly recommend!"
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juanita taylor

June 18, 2024

5  out of  5 rating by juanita taylor
"My experience at sarah Thompson has always been a great experience Kathy is the most kind hearted person that I have ever met !"
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Zak Hutchinson

June 14, 2024

5  out of  5 rating by Zak Hutchinson
"Kathy was great and professional as always!"
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Jacob Rose

June 14, 2024

5  out of  5 rating by Jacob Rose
"Always very helpful and knowledgeable with coverage options"
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Brian Wieczorek

June 14, 2024

5  out of  5 rating by Brian Wieczorek
"My State Farm agent was very helpful. They Gave me great insight into my policy. Also helped me with navigating my policy. I very much appreciate their help."
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Jessica Regina

June 5, 2024

5  out of  5 rating by Jessica Regina
"The agents at Sarah Thompson’s office have been nothing short of amazing. They helped us through a difficult transfer from the offices in Youngwood and applied discounts to our accounts that we were not aware of being eligible for. They were available via text and phone calls any time we needed them and were very friendly and helpful the entire time. I would not go anywhere else for insurance!"
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Donita Proskin

May 29, 2024

5  out of  5 rating by Donita Proskin
"Kathy at Sarah Thompson State farm office is the best. Always there to help with any of my insurance questions.Very knowlebgeable and helpful."
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Maria Garcia

May 21, 2024

5  out of  5 rating by Maria Garcia
"Best agents ever! Laura made the transition to State Farm so easy and answered all of my questions quickly!"
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Lauren Smith

May 3, 2024

5  out of  5 rating by Lauren Smith
"Quite simply I was impressed with the professionalism of the staff. Because of a thorough analysis and a competitive quote for both home and auto insurance, I elected to become a customer. The local, small town business branch of State Farm best serves my insurance needs. I recommend this establishment."
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Denise Rhoads

May 2, 2024

5  out of  5 rating by Denise Rhoads
"Always takes time to answer questions, very friendly and helpful!"
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Laura Heitzer

April 23, 2024

5  out of  5 rating by Laura Heitzer
"This is the BEST insurance agent you will ever find! Sarah and her assistant, Kathy, are SO helpful and always take the time to explain everything to you and also advise you as to what is best and least expensive for your particular situation. Kathy is extremely knowledgeable and always takes the time to help and advise you with her vast knowledge base and many years of experience in the field. Just recently I got stranded at a grocery store because my car would not start. I called the Latrobe State Farm office and Kathy answered and immediately gave me the names and phone numbers of 2 local towing services. Furthermore she told me to call her back if I had any problems with getting a towing service in a timely manner. I called one of the towing services and a tow truck came within 1/2 hour! Both Sarah and Kathy are very friendly, truly care about their customers, and go the extra mile to help you in any way they can. You won't go wrong with this insurance agent--we have been insured with them for over 30 years and would never consider switching as we know we would never get such knowledgeable, personalized, and caring service anywhere else!"
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Cody Gaynor

April 11, 2024

5  out of  5 rating by Cody Gaynor
"Agents and staff are great. No waiting for quotes, had a price immediately that saved us $600/yr as compared to our other insurance company."
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Gretchen Tropeano

March 18, 2024

5  out of  5 rating by Gretchen Tropeano
"Sarah was super helpful and even managed to safe us some money—despite 3 teen and young adult drivers!"
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cindy heater

March 11, 2024

5  out of  5 rating by cindy heater
"The staff is awesome! They made it so simple to switch my insurance and at the same time save me money! Would recommend them to family and friends!"
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Rachel Eaglehouse

March 7, 2024

5  out of  5 rating by Rachel Eaglehouse
"Coming from someone who was a long time customer (10+ years) of a different insurance agency, it was a tough decision but Sarah made it so easy! She answered all of my questions with authenticity and transparency. She doesn't lack when it comes to timely communication and being knowledgeable in the insurance space. I couldn’t be happier to make the shift to State Farm!"
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David Shirey

March 4, 2024

5  out of  5 rating by David Shirey
"Sarah and her crew is super nice and helpful. Recommend to anyone."
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Julie Dominick

February 29, 2024

5  out of  5 rating by Julie Dominick
"I spoke with Laura last week and stopped to see her today. I couldn't be happier with my experience with state farm. She was very knowledgeable and she made everything easy to understand. I am happy that she helped so much and I am super thrilled to be a part of the state farm family! Thank you Laura!"
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Kim Bellas

February 27, 2024

5  out of  5 rating by Kim Bellas
"Sarah was so friendly even though we have never met. She was also very knowledgeable and prepared for our meeting. Very organized."
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Heather

February 23, 2024

5  out of  5 rating by Heather
"Sarah Thompson was absolutely amazing! She was awesome and helped me so much and answered all of my questions! Very personable and caring! Highly recommend!!!!"