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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Chemski

Mary Chemski

October 30, 2024

5  out of  5
rating by Mary Chemski
"I needed to look into all my insurance coverage prompted by buying a new car. I took 2 vehicles off my policy and put 1 new one on and the coverage was going to be more than what I was paying at the time. This made me want to check out my auto and home insurances ( my home and 3 rentals). With the exact same coverage (actually lesser deductibles on the auto policy), I am saving over $4600 a year by switching to Statefarm!!!"
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Jeff Rhodes

October 24, 2024

5  out of  5
rating by Jeff Rhodes
"Laura and Sarah are great!! Very friendly, quick to respond and always supportive. I highly recommend these ladies! Nicole R."
We responded:
"Thank you so much for the sweet words and the kind recommendation! We appreciate you!! "
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Joanne Cline

October 1, 2024

5  out of  5
rating by Joanne Cline
"Treated me with such kindness and understanding about my financial situation."
We responded:
"We are glad we could be here! "
Profile photo of Jackie Lowry

Jackie Lowry

September 27, 2024

5  out of  5
rating by Jackie Lowry
"Excellent service!! Kind and very knowledgeable. Thank you Laura!! So glad to stop in and make the switch with my auto and renters insurance. You are a "Great Neighbor" advocate. Nice meeting Kathy as well. Keep up the great work ladies!!"
We responded:
"Thank you for the kind words, Jackie!! We are so glad you stopped in too! "
Profile photo of Vincent Mackell

Vincent Mackell

September 25, 2024

5  out of  5
rating by Vincent Mackell
"Laura and Kathy are wonderful to work with. Very knowledgeable, great communication, excellent at what they do!"
We responded:
"Thank you for sharing!! We agree that our agency is great because of them! "
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Taryn Kramer

September 10, 2024

5  out of  5
rating by Taryn Kramer
"I love working with Sarah and her team! They are always so helpful when I have questions or need help with my insurance."
We responded:
"Thank you so much for sharing! We love working with you, too! "
Profile photo of Moe Kaye

Moe Kaye

September 10, 2024

5  out of  5
rating by Moe Kaye
"Great communication. Easy to get rates and coverage imformation from Sarah and her staff."
We responded:
"Thanks, Moe!! We love working with you too! "
Profile photo of Teresa Roach

Teresa Roach

September 5, 2024

5  out of  5
rating by Teresa Roach
"I called to get a quote for our new home's insurance and was assisted by Laura. She was so friendly, helpful, and easy to work with! She answered all my questions, including the ones I didn't know I had, and was very easy to get in touch with as we completed the process. I had spent hours on the phone with other insurance companies and gotten quotes that were several hundred dollars more than the one Laura got me, so my only regret was that I didn't call this office sooner!"
We responded:
"Thank you for the kind words, Teresa! We are so glad we could help - and Laura is the best!! "
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Carole Love

August 29, 2024

5  out of  5
rating by Carole Love
"Kathy has assisted me with Auto and Home insurance. She was very helpful and pleasant to work with .. Stop in and see Kathy and Taffy !!"
We responded:
"Carole, your review made us chuckle! Thank you! and we can't agree more, stop and see Kathy and Taffy!!! "
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David Sartoris

August 24, 2024

5  out of  5
rating by David Sartoris
"Laura was probably one of the nicest people I've ever dealt with. Very easy to talk to and not a high pressure agent. She explained everything in detail and was there whenever I had questions. Excellent agency. ☆☆☆☆☆"
We responded:
"Laura is the best!! We are blessed that she is with us to make the process as you experienced!! Thank you for sharing! "
Profile photo of Abbey Schwartz

Abbey Schwartz

August 21, 2024

5  out of  5
rating by Abbey Schwartz
"Everyone at the office is so kind and helpful! They helped cut my policy down tremendously and are great with communication. I highly recommend!"
We responded:
"Thank you so much for sharing, Abbey! We appreciate you!! "
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Joy hancock

August 20, 2024

5  out of  5
rating by Joy hancock
"This State Farm agency is the best I have ever had the pleasure of working with. When I moved to Pennsylvania I wanted a local agency. Most important, I wanted an agency that knew and cared about their clients. I realized very quickly that Kathy, at this agency was the person I wanted to deal with. She never fails to call back in a timely manner, answers all of my questions and has helped us choose not only our car insurance but also our homeowners. This is saving us money on our car insurance. I would highly recommend Kathy and this State Farm agency. Everyone that we have spoken to is always helpful and has a can do attitude."
We responded:
"Thank you so much for those kind words, Joy!! Kathy is an absolute gem!! And our entire agency team takes great pride is helping however we can! Thank you for your trust and confidence! "
Profile photo of Joseph w Deantonio

Joseph w Deantonio

August 16, 2024

5  out of  5
rating by Joseph w Deantonio
"Agent was very professional and extremely helpful. I was very pleased with the way everything was handled. I would recommend this agency to anyone looking for insurance!"
We responded:
"Thank you so much for sharing your experience with us! We are so glad we could help!! "
Profile photo of Cynthia Lucente

Cynthia Lucente

August 16, 2024

5  out of  5
rating by Cynthia Lucente
"We went to Sarah at State Farm for a complete insurance makeover. She and her staff investigated all our policies and in a few days we had the complete package with the same or better coverage and the money we saved was amazing. As there always is, there were a few bumps along our pathway to great coverage, but Sarah was always there to smooth things out. Most of the time she fixed things before we knew there was an issue. We now have great coverage, tremendous service and more cash in our pockets thanks to Sarah. Frank and Cindy Lucente"
We responded:
"Thank you for sharing!!! We promise to always be here to help however we can!! "
Profile photo of Tim Young

Tim Young

August 1, 2024

5  out of  5
rating by Tim Young
"We are new customers of State Farm because of the great service provided by Laura Mallery Ray at the State Farm office in Latrobe. (Agent Sarah Kovach Thompson) It took less than an hour to receive quotes during my initial contact and she had immediate answers to my questions. She held my hand walking through all the details of the policies. I started just pricing out auto insurance but ended up switching over our home and motorcycle insurance to State Farm as well. The prices were very competitive but most importantly, the service given by Laura was top notch! Looking forward to a long relationship with State Farm."
We responded:
"Thank you for recognizing Laura, Tim!! We are so excited to have you with us, and we are also looking forward to that long relationship! "
Profile photo of bhalin singh

bhalin singh

July 25, 2024

5  out of  5
rating by bhalin singh
"I recently moved from California to Pennsylvania and Kathy at Sara Thompson’s State Farm office in Latrobe couldn’t have made my vehicle insurance transition more seamless. Kathy expedited paperwork and provided excellent customer service. Highly recommend them if you’re looking to change insurance companies."
We responded:
"Thank you for sharing your experience! We are blessed to be serving your insurance needs now! "
Profile photo of Desiree Jasper

Desiree Jasper

July 11, 2024

5  out of  5
rating by Desiree Jasper
"Kathy at this State Farm office is always top notch she goes above and beyond for her clients"
We responded:
"Desi, we can't agree more! Thank you for recognizing her! "
Profile photo of Heather Velasquez

Heather Velasquez

July 10, 2024

5  out of  5
rating by Heather Velasquez
"I just started a new auto policy with Sarah Thompson/State Farm and was very pleased with my experience. I worked with Laura to get things set up, and she was very helpful and knowledgeable about the process, along with tips for registering my vehicle in PA from out of state. She definitely went above and beyond, and the whole staff has been kind and friendly since then. If you are looking for car insurance (or other insurance policies!) and are looking for somewhere with that personal and friendly vibe, I highly recommend their agency."
We responded:
"Thank you so much for the kind words and recommendation, Heather!! We are so happy to be your new agency! "
Profile photo of Richard Fox

Richard Fox

June 25, 2024

5  out of  5
rating by Richard Fox
"Great customer service. Sarah did a great job explaining everything and I also got a cheaper rate. Thank You Sarah"
We responded:
"You are so welcome!! Thank you for sharing! "
Profile photo of Katerina Teroerde

Katerina Teroerde

June 24, 2024

5  out of  5
rating by Katerina Teroerde
"Laura was extremely helpful and very kind. I’m very happy with my new, way more economical, insurance policies and her professionalism. She went way beyond my expectations to ensure everything worked out in the short time we had and arranged the most economical policies for my family. The best experience I have ever had arranging homeowner and auto insurances."
We responded:
"Katerina, your words are so kind! We are so blessed to have a team member like Laura and a customer like you! Thank you!!"
Profile photo of Jayden Moffa

Jayden Moffa

June 21, 2024

5  out of  5
rating by Jayden Moffa
"We worked with Laura for our first visit switching to State Farm from another provider. Easy to work with and explained everything and what it means very easily for us to understand! We are so happy we switched!"
We responded:
"Awe, we are so glad this was your experience! Laura deserves the shout out - she always tries to give every customer a thorough explanation to make them comfortable when selecting their coverages! She's the best, and we all appreciate you sharing this! "
Profile photo of Alex Lakin

Alex Lakin

June 20, 2024

5  out of  5
rating by Alex Lakin
"Highly recommend. Everyone there is amazing. Got me a great rate for car and home insurance."
We responded:
"Thanks for sharing, Alex! So glad we could be here for you! "
Profile photo of salana Johnson

salana Johnson

June 19, 2024

5  out of  5
rating by salana Johnson
"Sarah’s office is awesome to work with! Very nice and helpful. Highly recommend!"
We responded:
"Thank you for sharing! "
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juanita taylor

June 18, 2024

5  out of  5
rating by juanita taylor
"My experience at sarah Thompson has always been a great experience Kathy is the most kind hearted person that I have ever met !"
We responded:
"Thank you for sharing - we agree - Kathy is one of a kind, awesome! "
Profile photo of Zak Hutchinson

Zak Hutchinson

June 14, 2024

5  out of  5
rating by Zak Hutchinson
"Kathy was great and professional as always!"
We responded:
"Thank you for sharing, Zak! Kathy is the GOAT! "