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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris McCracken

November 30, 2023

5  out of  5 rating by Chris McCracken
"Laura was great to work with! Took the time to understand my needs and put together a policy that exceeded my expectations."
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Joan Williams

November 18, 2023

5  out of  5 rating by Joan Williams
"Kathy is personable ,friendly, she has really help me with all kind of insurance policy. I love taking my payment over so her and I can talk we have known each other along time"
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Pappy G

November 18, 2023

5  out of  5 rating by Pappy G
"Wether auto or home insurance Sarah and State Farm has taken good care of me with the best coverage at good rates."
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Debra Hall

November 18, 2023

5  out of  5 rating by Debra Hall
"The agency was so warm an friendly they took care of all my needs an saved me tons of money i was so happy that i checked them out an went with state farm"
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Heather Ruffner

November 3, 2023

5  out of  5 rating by Heather Ruffner
"Great experience switching to this agent! Not only were the prices lower than my previous insurance company, the personal service provided was outstanding! The agent was very knowledgeable, helpful and patient with our questions."
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Carl Flowers

October 26, 2023

5  out of  5 rating by Carl Flowers
"Sarah and Kathy are friendly and care about their customers. When my family had a fire claim, they helped keep us updated on our claim and worked with our adjuster to keep the claim process moving forward in a timely manner. It's great to have a local agent who cares about you compared to an 800 number company with a random representative. They are wonderful people to work with when it comes to insurance!"
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frank springer

October 23, 2023

5  out of  5 rating by frank springer
"I was so happy to hear Kathy’s voice on the other side me of the phone when I called. Felt like I was “home” with our new agent!! They always provide the most knowledgeable service and are willing to step up and help any way they can!! We look forward to many years to come working with everyone at this agency!!"
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October 19, 2023

5  out of  5 rating by redwine3768
"Everyone is very kind and super helpful"
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Elizabeth B

October 6, 2023

5  out of  5 rating by Elizabeth B
"I have nothing but wonderful things to say about my experience with Sarah Thompson's State Farm agency. It was the easiest process I have ever been through. I truly felt they had my best interest at heart during the entire process. Things were explained clearly and succinctly. I am so glad I took the initial step to get some quotes and ultimately get the most comprehensive policy I have had and most surprisingly, the cheapest! My only regret is that I didn't make the change much sooner. I recommend them to anyone for insurance needs. It truly is like being welcomed into a family. So happy with their service!"
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shannon cypher hart

October 4, 2023

5  out of  5 rating by shannon cypher hart
"I could not be happier with Sarah Thompson and State Farm! We ran into an issue with roadside assistance and they went to bat for us and made things right. You don't find customer service like this anymore... So impressed!!"
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Prayer Request

September 18, 2023

5  out of  5 rating by Prayer Request
"It was so easy to switch to State Farm insurance through Sarah’s office. I had a bit of trouble with making sure my bank got the correct paperwork but Kathy and Laura had everything under control. I have already recommended this great team of ladies to friends. So glad we switched from USAA. We saved an unexpected amount of money!"
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Fellow Ghosts

September 15, 2023

5  out of  5 rating by Fellow Ghosts
"Very friendly didn't play any tricks was very fast and easy. Would recommend this insurance to all my friends and family."
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Bev Davis

September 2, 2023

5  out of  5 rating by Bev Davis
"Laura was a huge help in obtaining auto and renters insurance. She is knowledgeable, efficient and easy to work with!"
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Andy Bradford

August 19, 2023

5  out of  5 rating by Andy Bradford
"I expected it to be painful to switch my auto and homeowner's insurance after being with the same company for twenty years but it couldn't have been easier! Now I wonder why I waited so long? Thanks for a great experience, as well as amazing savings!"
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Sherri Hixson

August 18, 2023

5  out of  5 rating by Sherri Hixson
"I would recommend Laura at Sarah Thompson State Farm Insurance Agency. She did an excellent job, wonderful customer service, and my insurance was reduced by almost half what I was paying monthly with my old insurance!! It was amazing!!! Thank you Laura for everything!!"
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Casie Laricks

August 14, 2023

5  out of  5 rating by Casie Laricks
"Recently moved to the Latrobe area, Kathy reached out to me via email with her information for when I was ready to convert my insurance from out of state. When I called, I left a message and Kathy got back to me same day. She answered all of my questions and explained all of the differences from my previous state so I could understand my coverage. Kathy emailed me quotes, and gave me time to review without pressuring me to sign my paperwork same day and when I was ready to proceed she gave me the option of mailing the documents or coming in to the office. Kathy is a pleasure to work with and extremely helpful."
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Dulce Keefe

August 4, 2023

5  out of  5 rating by Dulce Keefe
"We switched from Allstate because it was getting too expensive. Laura gave us great quotes on home and auto that we couldn't pass up. Thanks Laura!"
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Renee Hall

August 4, 2023

5  out of  5 rating by Renee Hall
"Very friendly and helpful. There for any questions you may have and always so pleasant. Such a pleasure doing business with them"
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Patty Corbett

August 1, 2023

5  out of  5 rating by Patty Corbett
"I have had nothing but the best experiences with Laura and her team at State Farm! They were able to lower my insurance premiums and save me some money and they were incredibly helpful the entire way! I can’t wait to meet them in person!"
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Ali Pr

July 28, 2023

5  out of  5 rating by Ali Pr
"The easiest insurance process, ever! This was my first time needing insurance in almost 10 years. I would be lying if I said I wasn't a little nervous, especially with costs! Sarah made the process fast, easy and painless - even to my pockets! She helped me recieve added discounts on top of the low estimate I received prior! I was in crunch time of needing the insurance because of a spur of the moment title transfer and it also being a weekend but she didn't hesitate at all! She returned my call "asap" just like I had requested! I enjoyed her upbeat attitude and friendliness and I'm certain I made a wise decision and look forward to being with her and the company for many of years to come!"
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Maura Mitchell

July 28, 2023

5  out of  5 rating by Maura Mitchell
"This is by far the best experience I've ever had with an insurance company! Laura was so patient with me while I was making my switch. Once I got in she made sure my husband and I knew exactly what we were getting and that we were 100% comfortable with our new policy. I highly recommend making the switch to State Farm, we saved close to 100 dollars a month with a better policy than I had with my previous company!"
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Allison H

July 12, 2023

5  out of  5 rating by Allison H
"We want to say thank you to Laura at the Latrobe office. She sat us down and explained the policies with us and answered any questions we had, Laure was very insightful she saved us a lot of money. Also..I want to thank you to Kathy she sits at the front desk and made us feel like Family 🤗"
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Deborah Fischer

June 24, 2023

5  out of  5 rating by Deborah Fischer
"Made switching my car insurance a breeze. Saved me so much. Very friendly and helpful. Thankyou Laura and Sarah"
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Jordan Rawl

June 22, 2023

5  out of  5 rating by Jordan Rawl
"Laura was an amazing help and made onboarding with State Farm easy and efficient. Very friendly, positive and helpful. She made the experience hassle-free and enjoyable!"
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Crystal Lookabaugh

June 19, 2023

5  out of  5 rating by Crystal Lookabaugh
"Answered any and all questions. WerE very friendly and knowledgable. Made my decision easy.would highly recommend."