Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Heather

Heather

April 4, 2025

5  out of  5
rating by Heather
"Kathy is the sweetest! Always doing her best to help and always going out of her way!! Definitely recommend!"
We responded:
"Thank you so much, Heather!! We appreciate the sweet words and you sharing your experience! "
Profile photo of Laura Mallery Ray

Laura Mallery Ray

April 1, 2025

5  out of  5
rating by Laura Mallery Ray
"We recently had a claim with my husband's truck. Total loss. Though State Farm did not handle the claim as the liable party took responsibility, Kathy was a huge asset in helping us understand our rights and options. We just switched to Sarah Thompson's agency, and I am beyond relieved that we did!!"
We responded:
"Thank you for sharing, Laura! We are so happy to have you and your family with us!"
Profile photo of N Kenney (njk77)

N Kenney (njk77)

March 30, 2025

5  out of  5
rating by N Kenney (njk77)
"Excellent agent...feel like I've known her my whole life!!"
We responded:
"Thank you so much!! and we can't agree more!! "
Profile photo of Vicki Flanagan

Vicki Flanagan

March 28, 2025

5  out of  5
rating by Vicki Flanagan
"I found it so simple with the help of Sarah to get great coverage for my car and home"
We responded:
"So glad we could help, Vicki!! "
Profile photo of Cody Kump

Cody Kump

March 27, 2025

5  out of  5
rating by Cody Kump
"From the very first time we talked with Laura who helped get our insurance policies switched over to Sarah and team, to our ongoing communication and dealings it has been awesome. We know that when we need something, we will get a quick and trustworthy answer every time. When they say they will do something, they follow through. Definitely recommend Sarah and her team to anyone looking for a good insurance agent."
We responded:
"Thank you for the kind words, Cody! We love being here to help you! "
Profile photo of Shaylyn Marsh

Shaylyn Marsh

March 1, 2025

5  out of  5
rating by Shaylyn Marsh
"Working with Laura was absolutely amazing! She walked me through every part of the process as far as the quotes (which beat everyone else’s), she was knowledgable about what products were important for our situation, and she followed up exactly when she said she would with everything. She’s been so easy to get in touch with and it was a 10/10 experience for me!"
We responded:
"This is wonderful to hear! We all pride ourselves on excellent customer service! We appreciate your business and kind words! "
Profile photo of Cecilia Stupar

Cecilia Stupar

February 12, 2025

5  out of  5
rating by Cecilia Stupar
"I am very pleased with my agent Laura she was on top of everything very pleasing to talk to very helpful in helping me to acquire the best ideas for my insurance needs Thank you Laura"
We responded:
"We can't agree more about Laura! She is the absolute best!! "
Profile photo of chris prinkey

chris prinkey

February 6, 2025

5  out of  5
rating by chris prinkey
"Laura and the whole State Farm family at Sarah’s office are amazing. She took my information and handled everything for me. Now I have insurance on my late teenage car and can enjoy it again. Thank you Laura."
We responded:
"Thank you for the kind words!! We are so glad we are here to help you! "
Profile photo of Rebekah Heitzer

Rebekah Heitzer

January 24, 2025

5  out of  5
rating by Rebekah Heitzer
"My family and I have been with state farm for years, specifically this office. Kathy is absolutely hands down such a knowledgeable, helpful and kind staff member to work with. She has THE most calming presence and ALWAYS goes above and beyond for you. Impeccable individual. Sarah and Laura are more recent in years to me but have certainly lived up to a high standard. They are helpful, informative and personable. Great office to work with and definitely the type of people you want backing you in your corner. Excellent insurance as well."
We responded:
"You are the BEST! Thank you for these sweet sweet words! We love being here to serve you and your family! "
Profile photo of Bee Y

Bee Y

January 20, 2025

5  out of  5
rating by Bee Y
"Sarah Thompson, Kathy, and the rest of her team does a wonderful job of answering my questions and helping me to find the correct insurance coverage. Sarah and her team are friendly, knowledgeable, and helpful. I highly recommend Sarah for all your insurance needs."
We responded:
"Thank you so much for the sweet words!! We love being here to serve you! "
Profile photo of Michelle Meadway

Michelle Meadway

January 17, 2025

5  out of  5
rating by Michelle Meadway
"I had the recently had the pleasure of working with Laura. She went above and beyond to find the best coverage and price that I could handle. I would highly recommend Laura if looking for an insurance agent. Thank you Laura"
We responded:
"Laura is the VERY best!! We are so blessed she's on our team and that you are apart of our agency family, too! "
Profile photo of Sharon B

Sharon B

January 17, 2025

5  out of  5
rating by Sharon B
"Excellent service and savings."
We responded:
"Thank you!! "
Profile photo of Doug Woodman

Doug Woodman

January 7, 2025

5  out of  5
rating by Doug Woodman
"I had a great experience at Sarah Thompson State Farm. I was in the need for cutting insurance costs. Having 2 homes and 2 rental properties and 3 autos. My insurance costs had really gotten out of control. Laura Mallery Ray at the State Farm office was outstanding and knowledgeable when I expressed my needs.We sat down and slowly bundled everything together to make sure I was getting the bang for my dollar. I really felt comfortable that Laura took her time and didn't rush me. Ultimately, I chose State Farm over my former company Allstate due to almost saving $800 dollars per month for better coverage. If your insurance costs have gotten out of hand take the time to contact Sarah or Laura at Sarah Thompson State Farm."
We responded:
"Thank you so much, Doug!! It was truly our pleasure working with you for your comparisons, and our whole team looks forward to continuing our relationship for hopefully years to come! "
Profile photo of Rich Thomas

Rich Thomas

November 18, 2024

5  out of  5
rating by Rich Thomas
"Laura is great she really helped me out today."
We responded:
"Thank you for sharing!! We appreciate you! "
Profile photo of Stacys Channel

Stacys Channel

November 15, 2024

5  out of  5
rating by Stacys Channel
"My experience was good and Laura treated me with respect and kindness."
We responded:
"Thank you for recognizing Laura! We think she's the best too!! "
Profile photo of Anthony Shadler

Anthony Shadler

November 8, 2024

5  out of  5
rating by Anthony Shadler
"Was easy to make arrangements and great pricing definitely recommend"
We responded:
"Thank you so much for sharing, Anthony!! "
Profile photo of Mary Chemski

Mary Chemski

October 30, 2024

5  out of  5
rating by Mary Chemski
"I needed to look into all my insurance coverage prompted by buying a new car. I took 2 vehicles off my policy and put 1 new one on and the coverage was going to be more than what I was paying at the time. This made me want to check out my auto and home insurances ( my home and 3 rentals). With the exact same coverage (actually lesser deductibles on the auto policy), I am saving over $4600 a year by switching to Statefarm!!!"
We responded:
"and we are so glad we were here to help you save, Mary!! It's been our pleasure and we look forward to a long relationship of helping you with your insurance needs! "
Profile photo of Jeff Rhodes

Jeff Rhodes

October 24, 2024

5  out of  5
rating by Jeff Rhodes
"Laura and Sarah are great!! Very friendly, quick to respond and always supportive. I highly recommend these ladies! Nicole R."
We responded:
"Thank you so much for the sweet words and the kind recommendation! We appreciate you!! "
Profile photo of Joanne Cline

Joanne Cline

October 1, 2024

5  out of  5
rating by Joanne Cline
"Treated me with such kindness and understanding about my financial situation."
We responded:
"We are glad we could be here! "
Profile photo of Jackie Lowry

Jackie Lowry

September 27, 2024

5  out of  5
rating by Jackie Lowry
"Excellent service!! Kind and very knowledgeable. Thank you Laura!! So glad to stop in and make the switch with my auto and renters insurance. You are a "Great Neighbor" advocate. Nice meeting Kathy as well. Keep up the great work ladies!!"
We responded:
"Thank you for the kind words, Jackie!! We are so glad you stopped in too! "
Profile photo of Vincent Mackell

Vincent Mackell

September 25, 2024

5  out of  5
rating by Vincent Mackell
"Laura and Kathy are wonderful to work with. Very knowledgeable, great communication, excellent at what they do!"
We responded:
"Thank you for sharing!! We agree that our agency is great because of them! "
Profile photo of Taryn Kramer

Taryn Kramer

September 10, 2024

5  out of  5
rating by Taryn Kramer
"I love working with Sarah and her team! They are always so helpful when I have questions or need help with my insurance."
We responded:
"Thank you so much for sharing! We love working with you, too! "
Profile photo of Moe Kaye

Moe Kaye

September 10, 2024

5  out of  5
rating by Moe Kaye
"Great communication. Easy to get rates and coverage imformation from Sarah and her staff."
We responded:
"Thanks, Moe!! We love working with you too! "
Profile photo of Teresa Roach

Teresa Roach

September 5, 2024

5  out of  5
rating by Teresa Roach
"I called to get a quote for our new home's insurance and was assisted by Laura. She was so friendly, helpful, and easy to work with! She answered all my questions, including the ones I didn't know I had, and was very easy to get in touch with as we completed the process. I had spent hours on the phone with other insurance companies and gotten quotes that were several hundred dollars more than the one Laura got me, so my only regret was that I didn't call this office sooner!"
We responded:
"Thank you for the kind words, Teresa! We are so glad we could help - and Laura is the best!! "
Profile photo of Carole Love

Carole Love

August 29, 2024

5  out of  5
rating by Carole Love
"Kathy has assisted me with Auto and Home insurance. She was very helpful and pleasant to work with .. Stop in and see Kathy and Taffy !!"
We responded:
"Carole, your review made us chuckle! Thank you! and we can't agree more, stop and see Kathy and Taffy!!! "